世界のインタラクティブ音声応答(IVR)市場2020年:企業別、地域別、種類・用途別

【英語タイトル】Global Interactive Voice Response (IVR) Market 2020 by Company, Regions, Type and Application, Forecast to 2025

GlobalInfoResearchが出版した調査資料(GIR20SP05042)・商品コード:GIR20SP05042
・発行会社(調査会社):GlobalInfoResearch
・発行日:2020年9月23日(※2024年版があります。お問い合わせください)
・ページ数:121
・レポート言語:英語
・レポート形式:PDF
・納品方法:Eメール
・調査対象地域:グローバル
・産業分野:サービス、ソフトウェア
◆販売価格オプション(消費税別)
Single User(1名様閲覧用)USD3,480 ⇒換算¥515,040見積依頼/購入/質問フォーム
Multi User(10名様閲覧用)USD5,220 ⇒換算¥772,560見積依頼/購入/質問フォーム
Corporate User(同一法人内共有可)USD6,960 ⇒換算¥1,030,080見積依頼/購入/質問フォーム
販売価格オプションの説明
※お支払金額:換算金額(日本円)+消費税
※納期:即日〜2営業日(3日以上かかる場合は別途表記又はご連絡)
※お支払方法:納品日+5日以内に請求書を発行・郵送(請求書発行日より2ヶ月以内に銀行振込、振込先:三菱UFJ銀行/H&Iグローバルリサーチ株式会社、支払期限と方法は調整可能)
本調査レポートでは、インタラクティブ音声応答(IVR)の世界市場を広く調査・分析し、今後の市場展望をまとめております。インタラクティブ音声応答(IVR)の種類別市場規模(スピーチベース、タッチトーンベース)、用途別市場規模(金融、旅行・ホスピタリティ、製薬・医療、電気通信、政府・公共部門、輸送・物流、ITES、メディア、小売・電子商取引、教育)、地域別市場規模(北米、アメリカ、ヨーロッパ、アジア、中国、日本、東南アジア、南米、中東、アフリカなど)、市場動向、企業別販売量と市場シェアなどの情報を掲載しています。
・市場概要
・企業情報(販売量、市場シェア、製品概要、SWOT分析):inContact、24/7 Customer、8x8、Nuance、Aspect Software Parent、Genesys Telecommunication Laboratories、Five9、Avaya、AT&T、Verizon Communications、NewVoiceMedia、Cisco Systems、IVR Lab、Convergys、West Corporation
・地域別グローバル市場分析 2015年-2020年
・インタラクティブ音声応答(IVR)の北米市場(アメリカ、カナダ、メキシコ)
・インタラクティブ音声応答(IVR)のヨーロッパ市場(ドイツ、イギリス、フランス、ロシア、イタリア)
・インタラクティブ音声応答(IVR)のアジア市場(中国、日本、韓国、インド、東南アジア、オーストラリア)
・インタラクティブ音声応答(IVR)の南米市場(ブラジル、アルゼンチン)
・インタラクティブ音声応答(IVR)の中東・アフリカ市場(サウジアラビア、トルコ、エジプト、南アフリカ)
・種類別分析:スピーチベース、タッチトーンベース
・用途別分析:金融、旅行・ホスピタリティ、製薬・医療、電気通信、政府・公共部門、輸送・物流、ITES、メディア、小売・電子商取引、教育
・地域別市場規模予測 2021年-2025年
・調査の結果・結論
【レポートの概要】

Market Overview
The global Interactive Voice Response (IVR) market size is expected to gain market growth in the forecast period of 2020 to 2025, with a CAGR of xx% in the forecast period of 2020 to 2025 and will expected to reach USD xx million by 2025, from USD xx million in 2019.

The Interactive Voice Response (IVR) market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

Market segmentation
Interactive Voice Response (IVR) market is split by Type and by Application. For the period 2015-2025, the growth among segments provide accurate calculations and forecasts for sales by Type and by Application in terms of volume and value. This analysis can help you expand your business by targeting qualified niche markets.

By Type, Interactive Voice Response (IVR) market has been segmented into:
Speech Based
Touch-tone Based

By Application, Interactive Voice Response (IVR) has been segmented into:
BFSI
Travel and Hospitality
Pharma and Healthcare
Telecommunications
Government and Public Sector
Transportation and Logistics
ITES
Media, Retail, and E-commerce
Education

Regions and Countries Level Analysis
Regional analysis is another highly comprehensive part of the research and analysis study of the global Interactive Voice Response (IVR) market presented in the report. This section sheds light on the sales growth of different regional and country-level Interactive Voice Response (IVR) markets. For the historical and forecast period 2015 to 2025, it provides detailed and accurate country-wise volume analysis and region-wise market size analysis of the global Interactive Voice Response (IVR) market.

The report offers in-depth assessment of the growth and other aspects of the Interactive Voice Response (IVR) market in important countries (regions), including:
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India, Southeast Asia and Australia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Competitive Landscape and Interactive Voice Response (IVR) Market Share Analysis
Interactive Voice Response (IVR) competitive landscape provides details by vendors, including company overview, company total revenue (financials), market potential, global presence, Interactive Voice Response (IVR) sales and revenue generated, market share, price, production sites and facilities, SWOT analysis, product launch. For the period 2015-2020, this study provides the Interactive Voice Response (IVR) sales, revenue and market share for each player covered in this report.

The major players covered in Interactive Voice Response (IVR) are:
inContact
24/7 Customer
8×8
Nuance
Aspect Software Parent
Genesys Telecommunication Laboratories
Five9
Avaya
AT&T
Verizon Communications
NewVoiceMedia
Cisco Systems
IVR Lab
Convergys
West Corporation

【レポートの目次】

Table of Contents

1 Interactive Voice Response (IVR) Market Overview
1.1 Product Overview and Scope of Interactive Voice Response (IVR)
1.2 Classification of Interactive Voice Response (IVR) by Type
1.2.1 Global Interactive Voice Response (IVR) Revenue by Type: 2015 VS 2019 VS 2025
1.2.2 Global Interactive Voice Response (IVR) Revenue Market Share by Type in 2019
1.2.3 Speech Based
1.2.4 Touch-tone Based
1.3 Global Interactive Voice Response (IVR) Market by Application
1.3.1 Overview: Global Interactive Voice Response (IVR) Revenue by Application: 2015 VS 2019 VS 2025
1.3.2 BFSI
1.3.3 Travel and Hospitality
1.3.4 Pharma and Healthcare
1.3.5 Telecommunications
1.3.6 Government and Public Sector
1.3.7 Transportation and Logistics
1.3.8 ITES
1.3.9 Media, Retail, and E-commerce
1.3.10 Education
1.4 Global Interactive Voice Response (IVR) Market by Regions
1.4.1 Global Interactive Voice Response (IVR) Market Size by Regions: 2015 VS 2019 VS 2025
1.4.2 Global Market Size of Interactive Voice Response (IVR) (2015-2025)
1.4.3 North America (USA, Canada and Mexico) Interactive Voice Response (IVR) Status and Prospect (2015-2025)
1.4.4 Europe (Germany, France, UK, Russia and Italy) Interactive Voice Response (IVR) Status and Prospect (2015-2025)
1.4.5 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Interactive Voice Response (IVR) Status and Prospect (2015-2025)
1.4.6 South America (Brazil, Argentina, Colombia) Interactive Voice Response (IVR) Status and Prospect (2015-2025)
1.4.7 Middle East & Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Interactive Voice Response (IVR) Status and Prospect (2015-2025)
2 Company Profiles
2.1 inContact
2.1.1 inContact Details
2.1.2 inContact Major Business and Total Revenue (Financial Highlights) Analysis
2.1.3 inContact SWOT Analysis
2.1.4 inContact Product and Services
2.1.5 inContact Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.2 24/7 Customer
2.2.1 24/7 Customer Details
2.2.2 24/7 Customer Major Business and Total Revenue (Financial Highlights) Analysis
2.2.3 24/7 Customer SWOT Analysis
2.2.4 24/7 Customer Product and Services
2.2.5 24/7 Customer Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.3 8×8
2.3.1 8×8 Details
2.3.2 8×8 Major Business and Total Revenue (Financial Highlights) Analysis
2.3.3 8×8 SWOT Analysis
2.3.4 8×8 Product and Services
2.3.5 8×8 Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.4 Nuance
2.4.1 Nuance Details
2.4.2 Nuance Major Business and Total Revenue (Financial Highlights) Analysis
2.4.3 Nuance SWOT Analysis
2.4.4 Nuance Product and Services
2.4.5 Nuance Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.5 Aspect Software Parent
2.5.1 Aspect Software Parent Details
2.5.2 Aspect Software Parent Major Business and Total Revenue (Financial Highlights) Analysis
2.5.3 Aspect Software Parent SWOT Analysis
2.5.4 Aspect Software Parent Product and Services
2.5.5 Aspect Software Parent Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.6 Genesys Telecommunication Laboratories
2.6.1 Genesys Telecommunication Laboratories Details
2.6.2 Genesys Telecommunication Laboratories Major Business and Total Revenue (Financial Highlights) Analysis
2.6.3 Genesys Telecommunication Laboratories SWOT Analysis
2.6.4 Genesys Telecommunication Laboratories Product and Services
2.6.5 Genesys Telecommunication Laboratories Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.7 Five9
2.7.1 Five9 Details
2.7.2 Five9 Major Business and Total Revenue (Financial Highlights) Analysis
2.7.3 Five9 SWOT Analysis
2.7.4 Five9 Product and Services
2.7.5 Five9 Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.8 Avaya
2.8.1 Avaya Details
2.8.2 Avaya Major Business and Total Revenue (Financial Highlights) Analysis
2.8.3 Avaya SWOT Analysis
2.8.4 Avaya Product and Services
2.8.5 Avaya Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.9 AT&T
2.9.1 AT&T Details
2.9.2 AT&T Major Business and Total Revenue (Financial Highlights) Analysis
2.9.3 AT&T SWOT Analysis
2.9.4 AT&T Product and Services
2.9.5 AT&T Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.10 Verizon Communications
2.10.1 Verizon Communications Details
2.10.2 Verizon Communications Major Business and Total Revenue (Financial Highlights) Analysis
2.10.3 Verizon Communications SWOT Analysis
2.10.4 Verizon Communications Product and Services
2.10.5 Verizon Communications Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.11 NewVoiceMedia
2.11.1 NewVoiceMedia Details
2.11.2 NewVoiceMedia Major Business and Total Revenue (Financial Highlights) Analysis
2.11.3 NewVoiceMedia SWOT Analysis
2.11.4 NewVoiceMedia Product and Services
2.11.5 NewVoiceMedia Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.12 Cisco Systems
2.12.1 Cisco Systems Details
2.12.2 Cisco Systems Major Business and Total Revenue (Financial Highlights) Analysis
2.12.3 Cisco Systems SWOT Analysis
2.12.4 Cisco Systems Product and Services
2.12.5 Cisco Systems Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.13 IVR Lab
2.13.1 IVR Lab Details
2.13.2 IVR Lab Major Business and Total Revenue (Financial Highlights) Analysis
2.13.3 IVR Lab SWOT Analysis
2.13.4 IVR Lab Product and Services
2.13.5 IVR Lab Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.14 Convergys
2.14.1 Convergys Details
2.14.2 Convergys Major Business and Total Revenue (Financial Highlights) Analysis
2.14.3 Convergys SWOT Analysis
2.14.4 Convergys Product and Services
2.14.5 Convergys Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
2.15 West Corporation
2.15.1 West Corporation Details
2.15.2 West Corporation Major Business and Total Revenue (Financial Highlights) Analysis
2.15.3 West Corporation SWOT Analysis
2.15.4 West Corporation Product and Services
2.15.5 West Corporation Interactive Voice Response (IVR) Revenue, Gross Margin and Market Share (2018-2019)
3 Market Competition, by Players
3.1 Global Interactive Voice Response (IVR) Revenue and Share by Players (2015-2020)
3.2 Market Concentration Rate
3.2.1 Top 5 Interactive Voice Response (IVR) Players Market Share
3.2.2 Top 10 Interactive Voice Response (IVR) Players Market Share
3.3 Market Competition Trend
4 Market Size by Regions
4.1 Global Interactive Voice Response (IVR) Revenue and Market Share by Regions
4.2 North America Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
4.3 Europe Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
4.4 Asia-Pacific Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
4.5 South America Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
4.6 Middle East & Africa Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
5 North America Interactive Voice Response (IVR) Revenue by Countries
5.1 North America Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
5.2 USA Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
5.3 Canada Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
5.4 Mexico Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
6 Europe Interactive Voice Response (IVR) Revenue by Countries
6.1 Europe Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
6.2 Germany Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
6.3 UK Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
6.4 France Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
6.5 Russia Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
6.6 Italy Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
7 Asia-Pacific Interactive Voice Response (IVR) Revenue by Countries
7.1 Asia-Pacific Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
7.2 China Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
7.3 Japan Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
7.4 Korea Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
7.5 India Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
7.6 Southeast Asia Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
8 South America Interactive Voice Response (IVR) Revenue by Countries
8.1 South America Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
8.2 Brazil Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
8.3 Argentina Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
9 Middle East & Africa Revenue Interactive Voice Response (IVR) by Countries
9.1 Middle East & Africa Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
9.2 Saudi Arabia Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
9.3 UAE Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
9.4 Egypt Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
9.5 South Africa Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
10 Market Size Segment by Type
10.1 Global Interactive Voice Response (IVR) Revenue and Market Share by Type (2015-2020)
10.2 Global Interactive Voice Response (IVR) Market Forecast by Type (2019-2024)
10.3 Speech Based Revenue Growth Rate (2015-2025)
10.4 Touch-tone Based Revenue Growth Rate (2015-2025)
11 Global Interactive Voice Response (IVR) Market Segment by Application
11.1 Global Interactive Voice Response (IVR) Revenue Market Share by Application (2015-2020)
11.2 Interactive Voice Response (IVR) Market Forecast by Application (2019-2024)
11.3 BFSI Revenue Growth (2015-2020)
11.4 Travel and Hospitality Revenue Growth (2015-2020)
11.5 Pharma and Healthcare Revenue Growth (2015-2020)
11.6 Telecommunications Revenue Growth (2015-2020)
11.7 Government and Public Sector Revenue Growth (2015-2020)
11.8 Transportation and Logistics Revenue Growth (2015-2020)
11.9 ITES Revenue Growth (2015-2020)
11.10 Media, Retail, and E-commerce Revenue Growth (2015-2020)
11.11 Education Revenue Growth (2015-2020)
12 Global Interactive Voice Response (IVR) Market Size Forecast (2021-2025)
12.1 Global Interactive Voice Response (IVR) Market Size Forecast (2021-2025)
12.2 Global Interactive Voice Response (IVR) Market Forecast by Regions (2021-2025)
12.3 North America Interactive Voice Response (IVR) Revenue Market Forecast (2021-2025)
12.4 Europe Interactive Voice Response (IVR) Revenue Market Forecast (2021-2025)
12.5 Asia-Pacific Interactive Voice Response (IVR) Revenue Market Forecast (2021-2025)
12.6 South America Interactive Voice Response (IVR) Revenue Market Forecast (2021-2025)
12.7 Middle East & Africa Interactive Voice Response (IVR) Revenue Market Forecast (2021-2025)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
14.3 Disclaimer
14.4 About US

List of Tables

Table 1. Global Interactive Voice Response (IVR) Revenue (USD Million) by Type: 2015 VS 2019 VS 2025
Table 2. Breakdown of Interactive Voice Response (IVR) by Company Type (Tier 1, Tier 2 and Tier 3)
Table 3. Global Interactive Voice Response (IVR) Revenue (USD Million) by Application: 2015 VS 2019 VS 2025
Table 4. Global Market Interactive Voice Response (IVR) Revenue (Million USD) Comparison by Regions 2015-2025
Table 5. inContact Corporate Information, Location and Competitors
Table 6. inContact Interactive Voice Response (IVR) Major Business
Table 7. inContact Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 8. inContact SWOT Analysis
Table 9. inContact Interactive Voice Response (IVR) Product and Solutions
Table 10. inContact Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 11. 24/7 Customer Corporate Information, Location and Competitors
Table 12. 24/7 Customer Interactive Voice Response (IVR) Major Business
Table 13. 24/7 Customer Interactive Voice Response (IVR) Total Revenue (USD Million) (2018-2019)
Table 14. 24/7 Customer SWOT Analysis
Table 15. 24/7 Customer Interactive Voice Response (IVR) Product and Solutions
Table 16. 24/7 Customer Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 17. 8x8 Corporate Information, Location and Competitors
Table 18. 8x8 Interactive Voice Response (IVR) Major Business
Table 19. 8x8 Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 20. 8x8 SWOT Analysis
Table 21. 8x8 Interactive Voice Response (IVR) Product and Solutions
Table 22. 8x8 Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 23. Nuance Corporate Information, Location and Competitors
Table 24. Nuance Interactive Voice Response (IVR) Major Business
Table 25. Nuance Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 26. Nuance SWOT Analysis
Table 27. Nuance Interactive Voice Response (IVR) Product and Solutions
Table 28. Nuance Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 29. Aspect Software Parent Corporate Information, Location and Competitors
Table 30. Aspect Software Parent Interactive Voice Response (IVR) Major Business
Table 31. Aspect Software Parent Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 32. Aspect Software Parent SWOT Analysis
Table 33. Aspect Software Parent Interactive Voice Response (IVR) Product and Solutions
Table 34. Aspect Software Parent Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 35. Genesys Telecommunication Laboratories Corporate Information, Location and Competitors
Table 36. Genesys Telecommunication Laboratories Interactive Voice Response (IVR) Major Business
Table 37. Genesys Telecommunication Laboratories Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 38. Genesys Telecommunication Laboratories SWOT Analysis
Table 39. Genesys Telecommunication Laboratories Interactive Voice Response (IVR) Product and Solutions
Table 40. Genesys Telecommunication Laboratories Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 41. Five9 Corporate Information, Location and Competitors
Table 42. Five9 Interactive Voice Response (IVR) Major Business
Table 43. Five9 Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 44. Five9 SWOT Analysis
Table 45. Five9 Interactive Voice Response (IVR) Product and Solutions
Table 46. Five9 Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 47. Avaya Corporate Information, Location and Competitors
Table 48. Avaya Interactive Voice Response (IVR) Major Business
Table 49. Avaya Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 50. Avaya SWOT Analysis
Table 51. Avaya Interactive Voice Response (IVR) Product and Solutions
Table 52. Avaya Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 53. AT&T Corporate Information, Location and Competitors
Table 54. AT&T Interactive Voice Response (IVR) Major Business
Table 55. AT&T Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 56. AT&T SWOT Analysis
Table 57. AT&T Interactive Voice Response (IVR) Product and Solutions
Table 58. AT&T Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 59. Verizon Communications Corporate Information, Location and Competitors
Table 60. Verizon Communications Interactive Voice Response (IVR) Major Business
Table 61. Verizon Communications Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 62. Verizon Communications SWOT Analysis
Table 63. Verizon Communications Interactive Voice Response (IVR) Product and Solutions
Table 64. Verizon Communications Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 65. NewVoiceMedia Corporate Information, Location and Competitors
Table 66. NewVoiceMedia Interactive Voice Response (IVR) Major Business
Table 67. NewVoiceMedia Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 68. NewVoiceMedia SWOT Analysis
Table 69. NewVoiceMedia Interactive Voice Response (IVR) Product and Solutions
Table 70. NewVoiceMedia Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 71. Cisco Systems Corporate Information, Location and Competitors
Table 72. Cisco Systems Interactive Voice Response (IVR) Major Business
Table 73. Cisco Systems Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 74. Cisco Systems SWOT Analysis
Table 75. Cisco Systems Interactive Voice Response (IVR) Product and Solutions
Table 76. Cisco Systems Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 77. IVR Lab Corporate Information, Location and Competitors
Table 78. IVR Lab Interactive Voice Response (IVR) Major Business
Table 79. IVR Lab Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 80. IVR Lab SWOT Analysis
Table 81. IVR Lab Interactive Voice Response (IVR) Product and Solutions
Table 82. IVR Lab Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 83. Convergys Corporate Information, Location and Competitors
Table 84. Convergys Interactive Voice Response (IVR) Major Business
Table 85. Convergys Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 86. Convergys SWOT Analysis
Table 87. Convergys Interactive Voice Response (IVR) Product and Solutions
Table 88. Convergys Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 89. West Corporation Corporate Information, Location and Competitors
Table 90. West Corporation Interactive Voice Response (IVR) Major Business
Table 91. West Corporation Interactive Voice Response (IVR) Total Revenue (USD Million) (2017-2018)
Table 92. West Corporation SWOT Analysis
Table 93. West Corporation Interactive Voice Response (IVR) Product and Solutions
Table 94. West Corporation Interactive Voice Response (IVR) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 95. Global Interactive Voice Response (IVR) Revenue (Million USD) by Players (2015-2020)
Table 96. Global Interactive Voice Response (IVR) Revenue Share by Players (2015-2020)
Table 97. Global Interactive Voice Response (IVR) Revenue (Million USD) by Regions (2015-2020)
Table 98. Global Interactive Voice Response (IVR) Revenue Market Share by Regions (2015-2020)
Table 99. North America Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
Table 100. North America Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Table 101. Europe Interactive Voice Response (IVR) Revenue (Million USD) by Countries (2015-2020)
Table 102. Asia-Pacific Interactive Voice Response (IVR) Revenue (Million USD) by Countries (2015-2020)
Table 103. South America Interactive Voice Response (IVR) Revenue by Countries (2015-2020)
Table 104. South America Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Table 105. Middle East and Africa Interactive Voice Response (IVR) Revenue (Million USD) by Countries (2015-2020)
Table 106. Middle East and Africa Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Table 107. Global Interactive Voice Response (IVR) Revenue (Million USD) by Type (2015-2020)
Table 108. Global Interactive Voice Response (IVR) Revenue Share by Type (2015-2020)
Table 109. Global Interactive Voice Response (IVR) Revenue Forecast by Type (2021-2025)
Table 110. Global Interactive Voice Response (IVR) Revenue by Application (2015-2020)
Table 111. Global Interactive Voice Response (IVR) Revenue Share by Application (2015-2020)
Table 112. Global Interactive Voice Response (IVR) Revenue Forecast by Application (2021-2025)
Table 113. Global Interactive Voice Response (IVR) Revenue (Million USD) Forecast by Regions (2021-2025)
List of Figures
Figure 1. Interactive Voice Response (IVR) Picture
Figure 2. Global Interactive Voice Response (IVR) Revenue Market Share by Type in 2019
Figure 3. Speech Based Picture
Figure 4. Touch-tone Based Picture
Figure 5. Interactive Voice Response (IVR) Revenue Market Share by Application in 2019
Figure 6. BFSI Picture
Figure 7. Travel and Hospitality Picture
Figure 8. Pharma and Healthcare Picture
Figure 9. Telecommunications Picture
Figure 10. Government and Public Sector Picture
Figure 11. Transportation and Logistics Picture
Figure 12. ITES Picture
Figure 13. Media, Retail, and E-commerce Picture
Figure 14. Education Picture
Figure 15. Global Interactive Voice Response (IVR) Revenue (USD Million) and Growth Rate (2015-2025)
Figure 16. North America Interactive Voice Response (IVR) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 17. Europe Interactive Voice Response (IVR) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 18. Asia-Pacific Interactive Voice Response (IVR) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 19. South America Interactive Voice Response (IVR) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 20. Middle East and Africa Interactive Voice Response (IVR) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 21. Global Interactive Voice Response (IVR) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 22. Global Interactive Voice Response (IVR) Revenue Share by Players in 2019
Figure 23. Global Top 5 Players Interactive Voice Response (IVR) Revenue Market Share in 2019
Figure 24. Global Top 10 Players Interactive Voice Response (IVR) Revenue Market Share in 2019
Figure 25. Key Players Market Share Trend
Figure 26. Global Interactive Voice Response (IVR) Revenue (Million USD) and Growth Rate (%) (2015-2020)
Figure 27. Global Interactive Voice Response (IVR) Revenue Market Share by Regions (2015-2020)
Figure 28. Global Interactive Voice Response (IVR) Revenue Market Share by Regions in 2018
Figure 29. North America Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 30. Europe Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 31. Asia-Pacific Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 32. South America Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 33. Middle East and Africa Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 34. North America Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Figure 35. North America Interactive Voice Response (IVR) Revenue Market Share by Countries in 2019
Figure 36. USA Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 37. Canada Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 38. Mexico Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 39. Europe Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Figure 40. Europe Interactive Voice Response (IVR) Revenue Market Share by Countries in 2019
Figure 41. Germany Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 42. UK Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 43. France Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 44. Russia Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 45. Italy Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 46. Asia-Pacific Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Figure 47. Asia-Pacific Interactive Voice Response (IVR) Revenue Market Share by Countries in 2019
Figure 48. China Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 49. Japan Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 50. Korea Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 51. India Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 52. Southeast Asia Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 53. South America Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Figure 54. South America Interactive Voice Response (IVR) Revenue Market Share by Countries in 2019
Figure 55. Brazil Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 56. Argentina Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 57. Middle East and Africa Interactive Voice Response (IVR) Revenue Market Share by Countries (2015-2020)
Figure 58. Middle East and Africa Interactive Voice Response (IVR) Revenue Market Share by Countries in 2019
Figure 59. Saudi Arabia Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 60. UAE Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 61. Egypt Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 62. South Africa Interactive Voice Response (IVR) Revenue and Growth Rate (2015-2020)
Figure 63. Global Interactive Voice Response (IVR) Revenue Share by Type (2015-2020)
Figure 64. Global Interactive Voice Response (IVR) Revenue Share by Type in 2019
Figure 65. Global Interactive Voice Response (IVR) Market Share Forecast by Type (2021-2025)
Figure 66. Global Speech Based Revenue Growth Rate (2015-2020)
Figure 67. Global Touch-tone Based Revenue Growth Rate (2015-2020)
Figure 68. Global Interactive Voice Response (IVR) Revenue Share by Application (2015-2020)
Figure 69. Global Interactive Voice Response (IVR) Revenue Share by Application in 2019
Figure 70. Global Interactive Voice Response (IVR) Market Share Forecast by Application (2021-2025)
Figure 71. Global BFSI Revenue Growth Rate (2015-2020)
Figure 72. Global Travel and Hospitality Revenue Growth Rate (2015-2020)
Figure 73. Global Pharma and Healthcare Revenue Growth Rate (2015-2020)
Figure 74. Global Telecommunications Revenue Growth Rate (2015-2020)
Figure 75. Global Government and Public Sector Revenue Growth Rate (2015-2020)
Figure 76. Global Transportation and Logistics Revenue Growth Rate (2015-2020)
Figure 77. Global ITES Revenue Growth Rate (2015-2020)
Figure 78. Global Media, Retail, and E-commerce Revenue Growth Rate (2015-2020)
Figure 79. Global Education Revenue Growth Rate (2015-2020)
Figure 80. Global Interactive Voice Response (IVR) Revenue (Million USD) and Growth Rate Forecast (2021-2025)
Figure 81. Global Interactive Voice Response (IVR) Revenue (Million USD) Forecast by Regions (2021-2025)
Figure 82. Global Interactive Voice Response (IVR) Revenue Market Share Forecast by Regions (2021-2025)
Figure 83. North America Interactive Voice Response (IVR) Revenue Market Forecast (2021-2025)
Figure 84. Europe Interactive Voice Response (IVR) Revenue Market Forecast (2021-2025)
Figure 85. Asia-Pacific Interactive Voice Response (IVR) Revenue Market Forecast (2021-2025)
Figure 86. South America Interactive Voice Response (IVR) Revenue Market Forecast (2021-2025)
Figure 87. Middle East and Africa Interactive Voice Response (IVR) Revenue Market Forecast (2021-2025)
Figure 88. Sales Channel: Direct Channel vs Indirect Channel


【掲載企業】

inContact、24/7 Customer、8x8、Nuance、Aspect Software Parent、Genesys Telecommunication Laboratories、Five9、Avaya、AT&T、Verizon Communications、NewVoiceMedia、Cisco Systems、IVR Lab、Convergys、West Corporation

★調査レポート[世界のインタラクティブ音声応答(IVR)市場2020年:企業別、地域別、種類・用途別] (コード:GIR20SP05042)販売に関する免責事項を必ずご確認ください。
★調査レポート[世界のインタラクティブ音声応答(IVR)市場2020年:企業別、地域別、種類・用途別]についてメールでお問い合わせ


◆H&Iグローバルリサーチのお客様(例)◆