Table of Contents
1 Introduction (Page No. – 17)
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.4 Years Considered for the Study
1.5 Currency
1.6 Stakeholders
2 Research Methodology (Page No. – 21)
2.1 Research Data
2.1.1 Breakdown of Primaries
2.1.2 Key Industry Insights
2.2 Market Size Estimation
2.3 Research Assumptions
2.4 Limitations
3 Executive Summary (Page No. – 29)
4 Premium Insights (Page No. – 35)
4.1 Attractive Market Opportunities in the Global Market
4.2 Intelligent Process Automation Market, By Component, 2018 vs 2023
4.3 Market, By Solutions, 2018 vs 2023
4.4 Market, By Services, 2018 vs 2023
4.5 Market, By Application, 2018 vs 2023
4.6 Market, By Vertical, 2018-2023
4.7 Market Share Across Regions, 2018
4.8 Market Investment Scenario
5 Market Overview and Industry Trends (Page No. – 39)
5.1 Market Dynamics
5.1.1 Introduction
5.1.2 Drivers
5.1.2.1 Automated IT Systems Help Serve Customers’ Dynamic Requirements
5.1.2.2 Optimized Resource Utilization and Minimal Human Intervention Through Intelligent Automation
5.1.2.3 Faster Decision-Making Across the Organization
5.1.2.4 Increasing Investments in Digital Transformation Aiding the Intelligent Process Automation Market
5.1.3 Restraints
5.1.3.1 Addressing Governance and Compliance Requirements
5.1.3.2 High Initial Cost of Implementing IPA for Support and Less Critical Services
5.1.4 Opportunities
5.1.4.1 Developing A Single, Unified Intelligent Process Automation Tool
5.1.4.2 Building Automation-Led Transformation Programs Using Digital Workforce
5.1.5 Challenges
5.1.5.1 Choosing the Right Time and Right Process to Implement Automation
5.1.5.2 Reluctance to Adopt Automatic and Intelligent Processes
5.1.5.3 Difficulties in Rising in the Maturity Chain
5.2 Industry Trends
5.2.1 Introduction
5.2.2 Ecosystem
5.2.3 Case Studies
5.2.3.1 Case Study 1: Pnc Financial Services Group Uses IBM Business Automation Workflow and IBM Operational Decision Manager Software to Refine and Improve Business Processes
5.2.3.2 Case Study 2: Arkopharma Strengthened ITs Customer Experience With Genpact Cora Sequence Platform
5.2.3.3 Case Study 3: Hovis Uses Intelligent Process Automation to Improve the Responsiveness and Ensure Accuracy and Delivery
5.2.3.4 Case Study 4: Technology Company Uses Automation Solution to Enhance Finance Function for Greater Efficiency, Consistency, and Reliability
5.2.3.5 Case Study 5: Kiwa Register Uses Intelligent Process Automation to Improve the Processing Function for Different Types of License Requests
5.2.3.6 Case Study 6: Worldhotels Deploys Robotic Automation Technology to Support Key Customer Processes
6 Intelligent Process Automation Market, By Component (Page No. – 48)
6.1 Introduction
6.2 Solutions
6.2.1 Software Tools
6.2.2 Platforms
6.3 Services
6.3.1 Professional Services
6.3.1.1 Advisory/Consulting
6.3.1.2 Design and Implementation
6.3.1.3 Training
6.3.1.4 Support and Maintenance
6.3.2 Managed Services
7 Market By Technology (Page No. – 60)
7.1 Introduction
7.2 Natural Language Processing
7.3 Machine and Deep Learning
7.4 Neural Networks
7.5 Virtual Agents
7.6 Mini Bots
7.7 Computer Vision
7.8 Others
8 Intelligent Process Automation Market, By Application (Page No. – 63)
8.1 Introduction
8.2 IT Operations
8.3 Business Process Automation
8.4 Application Management
8.5 Content Management
8.6 Security
8.7 Others
9 Market By Vertical (Page No. – 71)
9.1 Introduction
9.2 BFSI
9.3 Telecommunications and IT
9.4 Transport and Logistics
9.5 Media and Entertainment
9.6 Retail and Ecommerce
9.7 Manufacturing
9.8 Healthcare and Life Sciences
9.9 Others
10 Intelligent Process Automation Market, By Region (Page No. – 82)
10.1 Introduction
10.2 North America
10.2.1 United States
10.2.2 Canada
10.3 Europe
10.3.1 UK
10.3.2 Germany
10.3.3 France
10.3.4 Rest of Europe
10.4 Asia Pacific
10.4.1 China
10.4.2 Australia and New Zealand
10.4.3 Japan
10.4.4 Singapore
10.4.5 Rest of Asia Pacific
10.5 Rest of the World
10.5.1 Israel
10.5.2 United Arab Emirates
10.5.3 Mexico
10.5.4 Others
11 Competitive Landscape (Page No. – 103)
11.1 Overview
11.2 Competitive Situation and Trends
11.2.1 New Product Launches & Product Enhancements
11.2.2 Agreements, Alliances, Collaborations, and Partnerships
11.2.3 Acquisitions
11.2.4 Expansions
11.3 Market Ranking of Key Players
12 Company Profiles (Page No. – 113)
12.1 Accenture
(Business Overview, Products, Solutions & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
12.2 Atos
12.3 Blue Prism
12.4 Capgemini
12.5 Cognizant
12.6 CGI
12.7 EXL
12.8 Genpact
12.9 HCL Technologies
12.1 IBM
12.11 Infosys
12.12 KPMG
12.13 Pegasystems
12.14 Syntel
12.15 TCS
12.16 Tech Mahindra
12.17 Thoughtonomy
12.18 UiPath
12.19 Wipro
12.2 Xerox
12.21 Key Innovators
12.21.1 Happiest Minds
12.21.2 Symphony Ventures
12.21.3 Avasant
12.21.4 Avanade
12.21.5 Virtual Operations
12.21.6 Sutherland Global Services
*Details on Business Overview, Products, Solutions & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.
13 Appendix (Page No. – 165)
13.1 Industry Excerpts
13.2 Discussion Guide
13.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
13.4 Available Customizations
13.5 Related Reports
13.6 Author Details
Table 1 Intelligent Process Automation Market Size, By Component, 2016–2023 (USD Million)
Table 2 Component: Market Size, By Region, 2016–2023 (USD Million)
Table 3 Solutions: Market Size, By Type, 2016–2023 (USD Million)
Table 4 Solutions: Market Size, By Region, 2016–2023 (USD Million)
Table 5 Software Tools: Market for Solutions, By Region, 2016–2023 (USD Million)
Table 6 Platforms: Market for Solutions, By Region, 2016–2023 (USD Million)
Table 7 Services: Market Size, By Type, 2016–2023 (USD Million)
Table 8 Services: Market Size, By Region, 2016–2023 (USD Million)
Table 9 Professional Services: Market Size, By Type, 2016–2023 (USD Million)
Table 10 Professional Services: Market Size, By Region, 2016–2023 (USD Million)
Table 11 Advisory/Consulting: Market for Professional Services, By Region, 2016–2023 (USD Million)
Table 12 Design and Implementation: Market for Professional Services, By Region, 2016–2023 (USD Million)
Table 13 Training: Market for Professional Services, By Region, 2016–2023 (USD Million)
Table 14 Support and Maintenance: Market for Professional Services, By Region, 2016–2023 (USD Million)
Table 15 Managed Services: Market Size, By Region, 2016–2023 (USD Million)
Table 16 Intelligent Process Automation Market Size, By Application, 2016–2023 (USD Million)
Table 17 Application: Market Size, By Region, 2016–2023 (USD Million)
Table 18 IT Operations: Market Size, By Region, 2016–2023 (USD Million)
Table 19 Business Process Automation: Market Size, By Region, 2016–2023 (USD Million)
Table 20 Application Management: Market Size, By Region, 2016–2023 (USD Million)
Table 21 Content Management: Market Size, By Region, 2016–2023 (USD Million)
Table 22 Security: Market Size, By Region, 2016–2023 (USD Million)
Table 23 Others: Market Size, By Region, 2016–2023 (USD Million)
Table 24 Intelligent Process Automation Market Size, By Vertical, 2016–2023 (USD Million)
Table 25 Vertical: Market Size, By Region, 2016–2023 (USD Million)
Table 26 BFSI: Market Size, By Region, 2016–2023 (USD Million)
Table 27 Telecommunications and IT: Market Size, By Region, 2016–2023 (USD Million)
Table 28 Transport and Logistics: Market Size, By Region, 2016–2023 (USD Million)
Table 29 Media and Entertainment: Market Size, By Region, 2016–2023 (USD Million)
Table 30 Retail and Ecommerce: Market Size, By Region, 2016–2023 (USD Million)
Table 31 Manufacturing: Market Size, By Region, 2016–2023 (USD Million)
Table 32 Healthcare and Life Sciences: Market Size, By Region, 2016–2023 (USD Million)
Table 33 Others: Intelligent Process Automation Market Size, By Region, 2016–2023 (USD Million)
Table 34 Intelligent Process Automation Services Market Size, By Region, 2016–2023– (USD Million)
Table 35 North America: Intelligent Process Automation Services Market Size, By Country, 2016–2023 (USD Million)
Table 36 North America: Market Size, By Component, 2016–2023 (USD Million)
Table 37 North America: Market Size, By Solution, 2016–2023 (USD Million)
Table 38 North America: Market Size, By Services, 2016–2023 (USD Million)
Table 39 North America: Market Size, By Professional Services, 2016–2023 (USD Million)
Table 40 North America: Market Size, By Application, 2016–2023 (USD Million)
Table 41 North America: Market Size, By Vertical, 2016–2023 (USD Million)
Table 42 Europe: Intelligent Process Automation Market Size, By Country, 2016–2023 (USD Million)
Table 43 Europe: Market Size, By Component, 2016–2023 (USD Million)
Table 44 Europe: Market Size, By Solution, 2016–2023 (USD Million)
Table 45 Europe: Market Size, By Services, 2016–2023 (USD Million)
Table 46 Europe: Market Size, By Professional Services, 2016–2023 (USD Million)
Table 47 Europe: Market Size, By Application, 2016–2023 (USD Million)
Table 48 Europe: Market Size, By Vertical, 2016–2023 (USD Million)
Table 49 Asia Pacific: Intelligent Process Automation Services Market Size, By Country, 2016–2023 (USD Million)
Table 50 Asia Pacific: Market Size, By Component, 2016–2023 (USD Million)
Table 51 Asia Pacific: Market Size, By Solution, 2016–2023 (USD Million)
Table 52 Asia Pacific: Market Size, By Services, 2016–2023 (USD Million)
Table 53 Asia Pacific: Market Size, By Professional Services, 2016–2023 (USD Million)
Table 54 Asia Pacific: Market Size, By Application, 2016–2023 (USD Million)
Table 55 Asia Pacific: Market Size, By Vertical, 2016–2023 (USD Million)
Table 56 RoW: Intelligent Process Automation Market Size, By Country, 2016–2023 (USD Million)
Table 57 RoW: Market Size, By Component, 2016–2023 (USD Million)
Table 58 RoW: Market Size, By Solutions, 2016–2023 (USD Million)
Table 59 RoW: Market Size, By Services, 2016–2023 (USD Million)
Table 60 RoW: Market Size, By Professional Services, 2016–2023 (USD Million)
Table 61 RoW: Market Size, By Applications, 2016–2023 (USD Million)
Table 62 RoW: Market Size, By Vertical, 2016–2023 (USD Million)
Table 63 Market Evaluation Framework
Table 64 New Product Launches & Product Enhancements, April 2016-August 2018
Table 65 Agreements, Alliances, Collaborations, and Partnerships, April 2016-July 2018
Table 66 Acquisitions, June 2016- August 2018
Table 67 Expansions, February 2016-August 2018
Table 68 Market Ranking of Key Players in Intelligent Process Automation Market, 2017
List of Figures (58 Figures)
Figure 1 Intelligent Process Automation Market: Market Segmentation
Figure 2 Regional Scope
Figure 3 Global Market: Research Design
Figure 4 Research Methodology
Figure 5 Breakdown of Primary Interviews: By Company Type, Designation, and Region
Figure 6 Data Triangulation
Figure 7 Market Size Estimation Methodology: Bottom-Up Approach
Figure 8 Market Size Estimation Methodology: Top-Down Approach
Figure 9 Intelligent Process Automation Evolution
Figure 10 Intelligent Process Automation Market Size, 2016-2023
Figure 11 Intelligent Process Automation Analysis
Figure 12 Fastest Growing Segments in Market, 2018-2023
Figure 13 Regional Analysis, 2018
Figure 14 Increasing Demand for Improved Business Process Efficiency Drive Intelligent Process Automation Growth During Forecast Period
Figure 15 Solutions Segment to Hold Larger Market Share
Figure 16 Platforms Segment to Hold Larger Market Share
Figure 17 Professional Services Segment to Hold Larger Market Share
Figure 18 IT Operations Segment to Hold Largest Market Share
Figure 19 BFSI Segment to Hold Largest Market Share During Forecast Period
Figure 20 North America Estimated to Hold the Largest Market Share in 2018
Figure 21 Asia Pacific to Emerge as the Best Market for Investments During Forecast Period
Figure 22 Intelligent Process Automation Market: Drivers, Restraints, Opportunities, and Challenges
Figure 23 Intelligent Process Automation Ecosystem: By Technology
Figure 24 Services Segment Expected to Grow at A Higher CAGR During the Forecast Period
Figure 25 Platforms Segment Expected to Grow at A Higher CAGR During the Forecast Period
Figure 26 Managed Services Expected to Grow at A Higher CAGR During the Forecast Period
Figure 27 Support and Maintenance Services Segment Expected to Grow at the Highest CAGR During the Forecast Period
Figure 28 Intelligent Process Automation Technologies
Figure 29 Business Process Automation Segment Expected to Grow at the Highest CAGR During the Forecast Period
Figure 30 Telecommunications and IT Segment Expected to Grow at the Highest CAGR During the Forecast Period
Figure 31 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 32 Asia Pacific: A Hotspot in the Intelligent Process Automation Market During the Forecast Period
Figure 33 North America: Market Snapshot
Figure 34 Asia Pacific: Market Snapshot
Figure 35 Companies Adopted Agreements, Alliances, Collaborations, & Partnerships as Key Growth Strategies Between February 2016-August 2018
Figure 36 Accenture: Company Snapshot
Figure 37 Accenture: SWOT Analysis
Figure 38 Atos: Company Snapshot
Figure 39 Atos: SWOT Analysis
Figure 40 Blue Prism: Company Snapshot
Figure 41 Capgemini: Company Snapshot
Figure 42 Cognizant: Company Snapshot
Figure 43 Cognizant: SWOT Analysis
Figure 44 CGI: Company Snapshot
Figure 45 EXL: Company Snapshot
Figure 46 Genpact: Company Snapshot
Figure 47 Genpact: SWOT Analysis
Figure 48 HCL Technologies: Company Snapshot
Figure 49 IBM: Company Snapshot
Figure 50 IBM: SWOT Analysis
Figure 51 Infosys: Company Snapshot
Figure 52 KPMG: Company Snapshot
Figure 53 Pegasystems: Company Snapshot
Figure 54 Syntel: Company Snapshot
Figure 55 TCS: Company Snapshot
Figure 56 Tech Mahindra: Company Snapshot
Figure 57 Wipro: Company Snapshot
Figure 58 Xerox: Company Snapshot